FAQ

To inquire about a custom order please fill out the appropriate order form. If you have inspiration photos please email them to me at laura@laurajoybakery.com. I will email you back with info on my availability, design ideas and price quotes.  Once all the details are decided on I will email you an invoice that has a link for payment. Orders are not fully placed until an invoice has been sent out.

All payments are due one week prior to pick up. The Square invoice that I email to you will have a link to pay online with a credit card. Please contact me if you would like to use a different form of payment.

The earlier you inquire about an order, the more likely I am to have availability. Most of the time two weeks is sufficient but some months fill up quicker than others. Sometimes I can accommodate an order with one week (or less) notice. Fill out an order form and I will let you know! Last minute orders may be subject to an overtime fee.

I am located in Renton, Washington. I am in the Highlands near Apollo Elementary School. The full address for pick up will be on the invoice that I email you once your order is placed.

I do not ship at this time. I can deliver (subject to availability) for a small delivery fee. The fee will depend on the location of the delivery address.

Cakes and cupcakes decorated with fondant should be stored at room temperature and out of direct sunlight (not in the refrigerator) for no longer than 24 hours before serving. After serving, leftovers will keep in the refrigerator for 2-3 days.

Cakes and cupcakes decorated with only American buttercream can be stored at room temperature and out of direct sunlight for no longer than 24 hours before serving. They can alternatively be stored in the refrigerator for 1-2 days before serving. Leftovers will keep in the refrigerator for an additional 2-3 days.

Cupcakes should be stored in airtight containers to maintain freshness.

Decorated sugar cookies stay fresh at room temperature in heat sealed bags or airtight containers for 3 or more weeks. They should be kept out of direct sunlight and not in the refrigerator.

Decorated sugar cookies can also be frozen for up to 3 months. Cookies should be in heat sealed bags inside of an airtight container to freeze. When thawing, place airtight container on the counter and do not open it until they are fully thawed and at room temperature.

Cake pops can be stored at room temperature out of direct sunlight for 1-2 days.

Left over cake pops can be stored in airtight containers in the fridge for 1-2 weeks or the freezer for 1 month. Cake pops should be brought back to room temperature in the airtight container and out of direct sunlight.

Hot cocoa bombs can be stored in an airtight container at room temperature and out of direct sunlight for up to two months.

Chocolate covered Oreos can be stored in an airtight container at room temperature and out of direct sunlight for 2-3 weeks.

For custom orders I do require a minimum order size, but I often do holiday presales. In these presales I offer smaller predesigned gift sets of different types of treats. Watch my announcements or Facebook page, or join my mailing list, for info on holiday preorders.